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tHE 5 WHYS

11/15/2020

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Kerry Wekelo, Chief Operating Officer, Actualize Consulting

Do you ever wonder how toddlers learn so quickly? Their unwavering curiosity fosters conversations that fuel their desire for knowledge. When my kids were young, I can remember them asking me “why” over and over – for hours! Here is an example:

Why do leaves change colors?
  • Because they are not getting as much sunlight in the fall.

Why?
  • Because they stop making chlorophyll to prepare for winter.

Why is that?
  • Once they stop making chlorophyll the green color starts to fade and the reds, oranges, and yellows become visible.

Why do the leaves fall off the trees?
  • A leaf's job is to turn sunlight into food for the tree.

Why is that?
  • As there is less light the tree does not need as much food, and the leaves fall off for the winter.

By staying inquisitive, they stay primed for information. It has evolved into something I personally practice, called “The 5 Whys”. This technique is powerful in any situation in which you are trying to uncover the root cause. The next time you want to solve a problem or help a client uncover their true needs, give it a try – ask “why” five times
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  • Home
  • News
  • Kyriba ▼
    • On-Boarding
    • Bank Account Management
    • Bank Connectivity
    • Bank Fee Analysis
    • Bank Statements
    • Business Intelligence
    • Cash & Forecasting
    • Cash Accounting
    • Financial Accounting
    • Financial Transactions >
      • Foreign Exchange
      • Debt & Investments
      • IR Swaps
    • Fraud & Compliance
    • GL Reconciliation
    • Hedge Accounting
    • In-House Banking
    • Netting
    • Payments
    • SSO/SMS
    • System Administration
    • Valuations
  • Mid Market ▼
    • Implementation Process
    • Training
    • Daily Process
  • Best Practices ▼
    • Bank Account Management
    • Bank Fee Analysis
    • Bank Reporting
    • Cash Accounting
    • Cash Management & Forecasting
    • Debt & Investments
    • Financial Accounting
    • FX and Valuations
    • GL Reconciliation
    • Hedge Accounting
    • In-House Banking
    • Payments
    • Referential Data
    • System Administration
    • Higher Education
  • Actualize Resources ▼
    • New Kyriba Consultants
    • Technical Resources ▼ >
      • More Education ▼ >
        • FAQ
        • Release Notes
        • Tips & Tricks
      • Bank Account Management
      • Bank Fee Analysis
      • Bank Connectivity
      • Bank Statements
      • Business Intelligence
      • Cash & Forecasting
      • Cash Accounting
      • Core Data
      • Connectivity: NetSuite, FXAll, Finastra
      • Data Exchange
      • Financial Accounting
      • Financial Transactions
      • Fraud & Compliance
      • GL Reconciliation
      • In-house Banking
      • Market Data & MTM
      • Netting
      • Payments
      • Supply Chain Finance
      • System Admin & SSO
      • Valuations & Risk, Hedge Accounting
    • News & General ▼ >
      • Consultant News
      • Team Expertise
    • Project Resources ▼ >
      • Blueprint & POC
      • Project Management
      • Projectplace
      • Training Portal Form
      • Escalation Procedures
      • Kyriba Processes
      • Knowledge Management
    • RPA
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